Same-Day Dispatch
Expect crews on-site in under 90 minutes with drying equipment ready.
Ottawa • Open 24/7
Ottawa 24/7 Water Damage & Flood Restoration
PureFlow Water Solutions deploys IICRC-certified crews for 24/7 emergency water damage response across Ottawa. We handle water mitigation, flood restoration, sewage backup cleanup, and structural drying with the documentation insurers require.
Insurance Friendly
Moisture logs, photos, and invoices prepared for adjusters without delay.
Certified Technicians
IICRC Water Restoration, Applied Structural Drying, and AMRT certified leads.
Water Damage Services We Handle
PureFlow supports homeowners, property managers, and insurers with emergency mitigation, contents protection, and controlled demolition across the National Capital Region.
Water Mitigation
Extraction, structural drying, and moisture mapping led by IICRC-certified crews.
Contents Handling
Inventory, packing, cleaning, and secure storage coordinated with mitigation milestones.
Controlled Demolition
Selective removal, containment, and disposal that keeps rebuilds on schedule.
Water Mitigation Specialists in Ottawa
We stabilize broken pipes, appliance failures, and sprinkler discharges with rapid water extraction, containment, and drying plans tailored to homes, condos, retail, and institutional properties. Our crews evaluate structural materials, outline the drying scope, and brief your insurer or contractor before work begins.
- Moisture mapping with thermal imaging to identify hidden saturation
- Source isolation, plumbing coordination, and contents protection
- Daily updates with psychrometric readings and drying goals
Learn more about our water mitigation service or review the Ottawa water damage guide for local preparedness tips.
Flood Restoration & Emergency Water Removal
When flooding strikes, PureFlow deploys truck-mounted extractors, portable pumps, and weighted extraction for saturated flooring. We triage Category 1 through Category 3 intrusions, disposing of contaminated materials safely and disinfecting impacted areas. Our crews document every action for streamlined insurance approvals.
Emergency Water Removal
High-volume pumping, weighted extraction, and HEPA filtration to control secondary damage.
Flood Restoration
Drying plans, controlled removal, and rebuild coordination for whole-structure recovery.
Burst Pipe Cleanup
Pipe isolation, structural assessments, and accelerated drying to protect finishes and framing.
24/7 Emergency Response Team
Our dedicated dispatch desk monitors Ottawa weather alerts, utility outages, and multi-unit loss events. Once you call, we confirm site access, dispatch a lead technician, and stage equipment en route. Remote monitoring keeps you informed even when crews rotate overnight.
- Intake & Mobilization: Dispatch confirms the water source, affected floors, and safety concerns before sending the closest crew.
- Assessment & Extraction: We stabilize hazards, perform water extraction, and separate contents to prevent additional loss.
- Drying & Documentation: Structural drying plans, moisture logs, and photo evidence are submitted to your insurer daily.
Need immediate help? Call 613-795-4977 any time or fast-track service online via the emergency request form.
Sewage Cleanup & Disinfection
Sewage and greywater backups need specialized containment, removal, and disinfection. PureFlow technicians erect negative air enclosures, remove contaminated materials, and apply antimicrobial treatments compliant with IICRC S500 Category 3 protocols. We coordinate waste hauling and rebuild handoff with your contractor.
Explore our sewage backup cleanup service for a detailed checklist, or review the Orleans response guide for local resources.
Structural Drying & Mold Prevention
Protecting framing, subfloors, and insulation requires balanced airflow, temperature control, and ongoing monitoring. We set up desiccant or LGR dehumidification, inject warm air into wall cavities, and track readings until dry standards match Canadian building guidelines.
- Remote data loggers send temperature, RH, and grain-per-pound readings to our office
- Mold remediation partners ready if microbial growth is observed during mitigation
- Post-drying verification reports delivered to owners, adjusters, and property managers
Dive deeper into structural drying best practices and request a mold remediation assessment when required.
Insurance Claims Help
We work directly with insurers and restoration contractors to keep claims moving. Our team prepares moisture maps, equipment logs, drying certificates, and Xactimate-friendly invoices so you can focus on occupants and next steps.
Dedicated File Lead
Your project gets a single point of contact coordinating updates with adjusters and stakeholders.
Clear Documentation
Photo galleries, signed work authorizations, and daily drying summaries delivered electronically.
Rebuild Coordination
We provide handoff reports to contractors with moisture clearance signatures and equipment removal logs.
Service Areas We Cover
PureFlow Water Solutions serves Ottawa, Orleans, Kanata, and Nepean with strategically staged equipment and rotating on-call crews. Explore localized support pages below for response times, landmarks, and community resources.
Ottawa Water Damage Restoration
Downtown, Centretown, Glebe, and surrounding boroughs with rapid central dispatch.
Orleans Water Damage Restoration
Fast support for Fallingbrook, Avalon, and Cardinal Creek homeowners.
Kanata Water Damage Restoration
Support for tech campuses, townhomes, and estate properties near the Queensway.
Nepean Water Damage Restoration
Rapid mitigation for Barrhaven, Merivale, and College Ward communities.
Frequently Asked Questions
How fast can you arrive?
We dispatch 24/7 and typically arrive anywhere in Ottawa, Orleans, Kanata, or Nepean within 90 minutes.
What should I do before crews arrive?
If safe, shut off water and power to impacted zones, move valuables, and take photos for your insurer.
Do you handle sewage backup cleanup?
Yes. We isolate the area, remove contaminated materials, and disinfect following Category 3 protocols.
Will you help with insurance paperwork?
PureFlow compiles moisture logs, equipment manifests, and photo documentation to support your claim.
Can you assist with mold remediation?
We prevent mold through controlled drying and partner with remediation specialists if spores are detected.
Call for 24/7 Emergency Water Damage Service
PureFlow Water Solutions is ready around the clock with water extraction, sewage cleanup, and structural drying crews.